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Implementation Supervisor (m/w/d)

Vollzeit Standort: Gießen, Deutschland
Job-ID R23003990 PLZ 35394

Entdecke deine nächste Karrierechance bei einem der größten Logistikdienstleister der Welt. Stelle dir die Vielzahl an Möglichkeiten vor, etwas zu bewegen und werde Teil eines großartigen Teams aus ganz unterschiedlichen Kulturen. Bei uns arbeitest du mit talentierten Kolleginnen und Kollegen, die dir dabei helfen, jeden Tag über dich hinauszuwachsen. Wir wissen, was nötig ist, um UPS in die Zukunft zu führen: Menschen mit einer einzigartigen Kombination aus Können und Leidenschaft. Wenn du die Eigenschaften und die Motivation besitzt, dich selbst oder dein Team zu führen, findest du bei uns den Job, der zu dir passt. Bei UPS erhältst du die Möglichkeit, deine Fähigkeiten unter Beweis zu stellen und deine Karriere auf ein neues Level zu bringen.


Implementation Supervisor

Join us in our UPS Healthcare Logistics & Distribution division (HLD) in Germany, where we ship from more than 25 countries worldwide. As a member of our team here, you’ll gain firsthand exposure to the pharmaceutical logistics and distribution market. You’ll help us drive operational excellence by being our analytical and customer-centric expert. And you’ll deliver on your own aspirations within a Global Fortune 500 organisation that has the power to propel you into new and exciting opportunities.


As our Healthcare Implementation Supervisor, you can expect exhilarating challenges and all-encompassing support from your very first day. Because we’re a company fuelled by innovative possibilities and team spirit. That means we’ll empower you at every step in your journey, offering the tools and guidance to help you reach your potential, as you help us design future-ready customer experiences, foster a culture of respect, connect with a team of passionate people and exceed our operational targets. It’s a unique chance to solidify your reputation as a professional within UPS Healthcare – and the perfect opportunity to launch or consolidate your career dreams.

You will play a primary role in implementing solutions and projects for UPS HLD core and external customers, strengthening relationships through enabling UPS to be a single-source provider of transportation and supply chain related needs and consulting.

This position manages customer implementation projects, provides subject matter expertise, and coaches and manages specialist roles.


Implements Customer Solutions

 As a supporting Analyst of a large implementation project your main tasks include:

  • Developing and documenting (operational) processes;
  • Performing data analytics and validate customer profiles and requirements;
  • Ensuring IT master data configuration requirements are clear, documented and shared with the appropriate teams;
  • The project Actions Tracker and Change Log are being maintained and followed up with the action owners where applicable.

As a Project Manager of a small or medium project your main tasks include:

  • You are the lead and the central point of contact for the project, both for internal and external teams;
  • Project planning, ensuring the applicable milestones are met throughout the project lifespan;
  • Handling the project communication and reporting both internally and externally;
  • Identifying potential risks and issues and ensure these are pro-actively flagged and resolved;
  • Actively managing scope changes and ensuring these are documented, agreed and if applicable added to the project implementation scope.

Supports Sales Resources

  • Provides customer solutions subject matter expertise to increase customer solutions knowledge and understands helps identify customer solutions opportunities and grow the business.

Develops Customer Solutions

  • Support Business Development with the proposal design and pricing of a supply chain Solution for Healthcare, Distribution or Post Sales product verticals
  • Evaluates client objectives and business needs, analyses the existing supply chain (e.g. transportation flows, warehouse processes), and designs optimized supply chain solutions

What does it take to keep one of the world’s biggest and best shipping and logistics companies running as part of our UPS Healthcare division?

We’re looking for someone with:

  • Ability to work independently both in identify solutions to problems and prioritizing tasks
  • Experience of at least 4-5 years in Logistics / Supply Chain multinational context
  • Healthcare sector / market knowledge is a nice to have
  • Strong Analytical Skills, Process focused, Stress tolerant
  • Education: Preferably in Engineering or Economics
  • Experience with PC software packages such as MS-Word, MS-Excel, MS-Project, MS-PowerPoint MS-VISIO and MS-Access
  • Language knowledge: Fluent in English and one other European language both written and speaking is essential (preferred languages: Italian, German, Dutch, Polish, Czech, Hungarian and Spanish)
  • Availability to travel


What’s in it for you?

As one of our managers, the possibilities are truly endless. There’s plenty of responsibility that comes with this role. But also, a huge amount of backing from your senior leaders and learning that never stops. Here, you can develop your potential within an inclusive team that values joint success.

But what else makes this role such a great opportunity?

  • A great salary
  • A bonus structure
  • Excellent benefits including … leave days based on a full-time position, … holiday allowance, travel allowance, company pension scheme, collective health insurance, phone/laptop (if needed), bicycle scheme and discounts at gym subscription.
  • Industry-leading training to build on your existing talents.
  • Plenty of opportunity to progress and grow thanks to our ‘promotion from within policy


Collaborate with everyone from the Country Controller to your direct team members and inspire an environment fueled by mutual respect. And enjoy the warming welcome of the UPS global network. We’re looking for people who value teamwork and proactivity. If you have the right attitude, there are no limits to where you can go within our wider group.

UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed.

Art der Anstellung:


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