Solutions Design & Implementation Specialist (m/w/d) - flexible location
Entdecke deine nächste Karrierechance bei einem der größten Logistikdienstleister der Welt. Stelle dir die Vielzahl an Möglichkeiten vor, etwas zu bewegen und werde Teil eines großartigen Teams aus ganz unterschiedlichen Kulturen. Bei uns arbeitest du mit talentierten Kolleginnen und Kollegen, die dir dabei helfen, jeden Tag über dich hinauszuwachsen. Wir wissen, was nötig ist, um UPS in die Zukunft zu führen: Menschen mit einer einzigartigen Kombination aus Können und Leidenschaft. Wenn du die Eigenschaften und die Motivation besitzt, dich selbst oder dein Team zu führen, findest du bei uns den Job, der zu dir passt. Bei UPS erhältst du die Möglichkeit, deine Fähigkeiten unter Beweis zu stellen und deine Karriere auf ein neues Level zu bringen.
Customer Solutions - Solution & Design Specialist(Location – Flexible)
SOLDI (Solution, Design and Implementation) is part of Customer Solutions (CS) belonging to Sales & Solutions. The Specialist in the practice area Industrial Engineering (IE) serves as Subject Matter Expert (SME) to develop, lead, and implement operational CS products and customized solutions for customers within the Europe Region. The very rich role profile involves the research, evaluation, and delivery of business cases for new product developments whilst leading projects and teams virtually. The role requires close collaboration with CS Customer Facing on customer opportunities to gain, retain and grow UPS business through solutions that deliver customer value. The SOLDI Specialist communicates and collaborates with other SOLDI areas, other Solution groups, Operations, IE, Sales, Marketing and Revenue Management.
Main Job Duties
- Manage projects, implementation and support product developments region wide
- Solve complex customer problems by designing and implementing solutions
- Develop, lead and implement complex projects to support new business opportunities by working region wide in cross–functional teams
- CS product owner for specific CS products, monitoring and supporting to ensure these are maintained and operate effectively
- Seek innovative enhancements and continuous improvements within customer solutions products and projects to develop and grow the business
- Provide subject matter expertise to increase Customer Solutions knowledge and understanding
- Analyze data and interpret the results to make recommendations for solutions and evaluate solutions prior to implementation.
Who we are
Customer Solutions is a team of multinational and multilingual supply chain professionals supporting customers and UPS in improving performance, accelerate customer growth, and experience by developing and implementing solutions for our customers beyond the UPS standard service portfolio.
What you can expect
Joining the Customer Solutions team allows you to benefit from many years of experience in a group that promotes a positive climate of teamwork to support customers.
Internal advice is just a call or message away. A dedicated team of Subject Matter Experts are there to support you in your day to day activities as needed. Extensive training, personal guidance and advice will get you started and accelerated in your area of responsibility.
This position is an ideal springboard for advancing in your career if you are creative, innovative and you deliver with head, heart, and hands.
What we expect
An University degree/diploma or international equivalent is preferred (Degree in Logistics or Business would be a surplus)
Very strong verbal and written skills in English.
We need team players willing to contribute knowledge and experience within the group. We expect analytical skills, as well as responsibility and accountability for your own projects and tasks. Furthermore the willingness to think and learn outside your comfort zone.
A very good knowledge in Microsoft Office Products and a good understanding of UPS’ product portfolio.
Operational/Industrial Engineering experience would be an asset, as well as experience in cross-functional projects.
Art der Anstellung:
UPS hat sich verpflichtet, einen Arbeitsplatz zu schaffen, der frei von Diskriminierung, Belästigung und Vergeltungsmaßnahmen ist.